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You have to know that not all coins are from a perfect quality. The quality depends from the minting. Especially with UNC coins, small scratches can be visible on the coin. These coins fall from the conveyor belt directly in a large bin, together with thousands of other coins.

The quality you receive, depends 100% of the quality that has been delivered from the National Bank or Royal Mint of the concerning country. I don't clean or treat coins with products.

If you think the damage does not match the quality you bought, don't hesitate to contact me. I will always ask you a picture or a scan of the coin. If I agree that the damage is too big for the bought quality, you can return the coin and I'll replace it.

However, because damaged coins are caused during the minting, and this is not within my power, I cannot refund you the cost for the return stamp.